FAQ
A list of commonly asked questions
Our Products & Zoe
Zoe is the first and only doll.
Zoe’s hair is full of curl power. It is a specially designed fiber that can be styled just like real hair. You can wash and style in any hairstyle you can imagine: box braids, bantu knots, havana twists, etc
We do not offer custom dolls, but you can order the Healthy Roots Dolls Zoe here and style her to your liking.
Yep! But just like your hair, Zoe’s hair needs TLC. Be sure to detangle, retwist, wash and let her relax!
Our dolls are 18ins in height. Zoe is an 18in vinyl doll that is the perfect companion size. Much larger than the average toy store doll and the perfect companion size for hair styling, dress up and play time.
Every purchase of a Zoe doll is for one individual Zoe doll. We may run special promotions or partnerships through out the year.
The Purchase
Official Healthy Roots Dolls products are only available through our website at www.healthyrootsdolls.com
Delivery & Shipping
We ship nationally in the United states. We currently do not offer international shipping, shipping to P.O. Boxes or to Military bases.
All orders are shipped within 24-48 hours once it is received and can take 2-5 business days depending on shipping rate selected on checkout and final destination.
Once you complete your order, you will receive an order confirmation email and an email with your tracking number once your label has been printed. Please check your inbox and spam folder for your tracking number email.
You can use your tracking number to locate your package and contact the corresponding carrier regarding a missing package or delay.
Support
Please contact our support team at hello@healthyrootsdolls.com and we will respond within 24 hours as long as it's within normal business hours (10:00-5:00 EST, M-F).
Offices located at 19 Clifford St Detroit MI, 48226
We do not currently offer wholesale, but we are taking inquires from interested retail partners should we introduce it in the future. Please complete this wholesale inquiry form and we will be in touch.
